HSE services in the South East, regarding Tuesday 17th October

by admin on 16/10/2017

There was a significant impact on the vast majority of health and social care services in counties Carlow, Kilkenny, South Tipperary, Waterford and Wexford due to the adverse weather conditions on Monday 16th October.

The HSE would like thank patients and general public for their support and to thank its own staff for their dedication in coping with the “Red” weather warning by Met Eireann (as a result of storm “Ophelia”) on Monday. 

Our thoughts are also with those affected by the storm and we are thankful to staff in the local authorities, the Gárdai, electricity and water supply and other statutory and voluntary agencies for their hard work in the last 24 hours.

The hurricane conditions are expected to pass over Ireland during the night. However, some disruption is likely over the coming days due to a number of factors including road conditions, building damage, power outages and disruption to full staffing levels. Consequently, we can expect a gradual return to normal services over the next few days. Due to cancelled appointments over the past 24 hours and a subsequent “catch-up” period required, people can expect some delays in their appointments and discharges from hospitals over the next few days.

In the event of a cancellation, people will be contacted by the relevant service. The safety of patients and clients travelling at this time is paramount. In the event that patients or clients deem it unsafe to travel for an appointment, the service concerned will reschedule this appointment as quickly as possible. 

Community services’ primary focus will be on dealing with the most vulnerable patients and clients in the first instance. This includes discharging elderly patients, whose discharge may have been delayed due to the weather, to the most appropriate facilities as quickly as possible. 

Regarding Acute Hospital services, the intent is to restore all services over the coming days. It is anticipated that outpatient services will be fully provided tomorrow with a small number of exceptions. Unfortunately, given the impact of the weather on the hospitals over the past number of hours it may be necessary to cancel some elective surgery tomorrow. Urgent procedures will be protected and these cases will be prioritised. Should any appointments be cancelled tomorrow, hospitals will be in contact with those affected. 


Hospital Outpatient Appointments

Subject to checking on safe access via roads etc., ensuring everyone’s safety and allowing for other availablities on the day, Oupatient appointments will proceed as scheduled at the following hospitals:

  • University Hospital Waterford
  • Wexford General Hospital
  • St. Luke’s General Hospital Carlow/Kilkenny
  • Kilcreene Orthopaedic Hospital, Kilkenny
  • South Tipperary General Hospital, Clonmel

Please note, if patients are unable to make their appointment, their appointment will be rescheduled accordingly.

Hospital appointments that did not take place on Monday will be rescheduled for as soon as possible.


Scheduled/planned hospital procedures:

Patients who are scheduled to have a planned procedure today Tuesday 17th October should proceed – subject to the above cited consideration regarding safe access via roads etc., ensuring everyone’s safety and allowing for other availability on the day.

Please note, if patients are unable to make their appointment, their appointment will be rescheduled accordingly

Should any person be unsure or have questions, please contact University Hospital Waterford at (051) 848000, Wexford General Hospital at (053) 915 3000, St. Luke’s General Hospital Carlow/Kilkenny (056) 778 5000, Kilcreene Orthopaedic Hospital in Kilkenny at (056) 778 5500 or South Tipperary General Hospital in Clonmel at (052) 617 7000.


Community Health Services in the South East:

Community services are returning to normal in counties Carlow, Kilkenny, South Tipperary, Waterford and Wexford. People with scheduled times or appointments with community HSE mental health services, such as day services, day hospital or outpatients, please note that all of these services are proceeding as normal for today Tuesday 17th October.

There will be a phased resumption as regards people attending older persons and disability HSE day services, with services expected to be fully restored by Wednesday.

Following the significant disruption today, it is expected that both Emergency Departments and GP clinics will be very busy tomorrow with increased demands on those services. Priority will be given to the most urgent cases.

In recognition of the response to the weather crisis today the Director General of the HSE, Tony O’Brien said:

“Today has been an extremely challenging one for the health services and all other response agencies. The response has been extraordinary and I would like to take this opportunity to thank all of those involved. The health services’ priority is to restore all of our services as quickly as possible and to deal with the backlog of cancelled appointments that arose due to the weather crisis”.


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